Store Policy

ScentSoftly Candle Co seeks to offer each customer an equally eloquent experience that rivals anything you would find at store. The sublime scent of our candles will fill any room while the poetry gives each candle a depth that allows the customer to fully immerse in the art that ScentSoftly entails. 

Each candle is hand made in our candle shop and packaged with originally written and crafted poetry. Each candle is a unique gift that keeps on giving long after its brought home. At ScentSoftly we are committed to quality, test driven results that will provide our customers with the best product. If a candle is damaged in transit or physical impurities upon receipt, we are happy to make exchange completely at our expense. We are commited to preserving each customers experience. 

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We can be contacted anytime via the forms on the Contact Us page. All inquiries are responded to within 24 hours. We seek the satisfaction of our customers in order to resolve each inquiry as they come.